I want to compliment Altech Diesel and especially it’s Service Rep, Kevin for the fine job they did getting our boat White Rabbit back out on the water this week. We needed help, and you responded immediately to our needs.
I also want to thank Gord, Altech’s Service Manager for getting us on schedule so quickly.
Thank you again for such great service!
I’ve used Altech on two separate occassions while cruising in Desolation Sound. Both experiences were great.
Comparing Altech’s Customer Service with other companies in the Pacific Northwest, I would rate them a ten on a scale of one to ten! I would not hesitate to recommend them to my boating friends or use them again if there was a need. I had excellent service on both occassions!
These people at Altech Diesel Ltd. are courteous, attentive to the issues, resourceful and provide excellent service on a timely basis. The simple words “Thank You” best describe my gratitude for their service and expert advice.
Tides and Time wait for no man…
Altech provided an excellent response in a timely fashion to repair an oil pan leak which included raising and reconnecting the port engine to get us back on our holiday cruise.
Cheryl – please thank Terry, Dean and Ken. Terry was terrific!
“Vulnerable” – That is the word that best describes your feeling having engine troubles away from home. With the mechanic that we know and trust many miles distant, it is with apprehension that we call a shop. How will the service be? Do they know what they are doing? Will I pay far too much because I am only passing through? These are questions we all ask ourselves when troubles arise while underway that lead to feeling vulnerable. I called Altech Diesel and spoke with Markus. All I can say is that my problem was quickly diagnosed, a part replaced and I was on my way in no time…all at a very fair price! If you find yourself in the Campbell River area, in need of a mechanic and feeling as vulnerable as I was..don’t hesitate to call Markus at Altech. I am certainly happy I did!